What We Collect and Why We Collect It
When you open an account with us, we collect the information you submit directly — your name, contact details, and the payment method you choose to fund your account. If you deposit via bKash, Nagad or Rocket, we record the transaction reference and wallet identifier to
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confirm the payment cleared and to link it to your account correctly. We do not store your full bKash or Nagad PIN at any point; that stays between you and your wallet app. We also collect technical data automatically — your device type, browser, and session
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activity — to keep the account secure and to detect unusual login patterns. Cookies and similar tools record your session state so you stay logged in across pages without re-entering credentials every time. We use this data to operate your account, process deposits and withdrawals, respond
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to support requests, and meet any legal obligations that apply to the eligible regions where our service runs. We do not sell your personal data to advertisers or unrelated third parties. Where we share data with a payment processor or fraud-screening service, that third party is
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bound by a data-handling agreement. Your data is retained for as long as your account is active and for a period after closure as required by applicable rules in your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.